Gilliland Moore Wines has built a successful Californian
winery in the industrial spirit. With Gilliland Moore Wines’ success they have
been able to rapidly grow and are now looking to expand from a local reach to a
more nationwide distribution. As a result the company is looking at how to hire
employees, perform reliable employee selection during the process, and develop
as an organization. The following report
will include the finalized proposal in order for the company to use in order to
select candidates appropriately for each job position they have available.
Iwamoto Crews Coe has spent the last several weeks reviewing the company’s
needs in regards to the positions they have available and providing insight
into how best to fill positions through interviewing, recruiting, selecting,
and hiring the appropriate candidates for each position. Since the company is in need of sales team
members, a VP of sales and marketing, and a regional sales manager Iwamoto has
broken down each position needed and based recommendations on how to get the
best possible can get into each position are tailoring the hiring process to
each job position.
Proposed Actions
According to
Pilbeam and Corbridge (2006), their potential positive and negative aspects
associated with the interview process and selection processes including “inappropriate interview and selection processes which reduce
organizational effectiveness, invalidates rewards and development strategies,
are frequently unfair on the individual recruit and can be distressing for
managers who have to deal with unsuitable employees” (p.142). The interview process will be one of the
most important processes within hiring whether it be promoting from within or
considering candidates from outside the company. Based on the data provided by the company is
recommended to conduct traditional and structured interviews for all positions
available with variations created to suit each position.
Selection Tools
One of the
most important resource is a company can use for organization is their human
factor there when it comes to assessment of job candidates and who will perform
effectively and efficiently most organizations use unsystematic and rudimentary
approaches in feeling job categories (Weichmann, Schmitt, & Harvey,
2001). The organizations break from
using scientifically proven assessments which represents a serious determined
in the company’s goal of increasing competitive advantage will find in talented
employees. Focusing on scientifically
proven assessments in making decisions for employment help to increase
productivity, reduce costs, the decrease attrition, and other critical outcomes
in the organization that translates into the organizations profitability when
looking at potential employees (Weichmann, Schmitt, & Harvey, 2001). In order to select an appropriate employee an
organization must use assessments, tests, interviews, and you reference and
background checks in order to verify the performance of the individual, satisfy
legal obligations, and increased their profitability (Brannick & Levine,
2002).
Intelligence and Personality Tests
Through the
use of cognitive tests such as intelligence and personality tests a company can
view the general reasoning ability and specific abilities such as inductive
reasoning and memory in an individual (Cascio & Aguinis, 2005). Using intelligence tests measure the general
intellectual ability of an individual can and it which provides of range of
abilities including their vocabulary, memory, numerical ability, and verbal
fluency. Using personality tests can
provide a job with the applicant’s basic aspects of personality including
stability, motivation, an introversion.
Aspects such as these can help guide a decision on a potential candidate
as the job learns about the can and it’s personality traits which could impact
their efficiency and performance within the job they are being hired for. Use of such tests such as the Stanford Binet
or Wechsler Test, the Minnesota multiphasic personality inventory (MMPI) or
Wonderlic’s Personality Characteristics Inventory can be easy to administer,
score, and interpret results making it cost effective, time effective, and can
help the organization in its selection process.
Selection Methods
According to
Schultz and Schultz (2010) the structure of an interview is the most crucial
sense interviews of the most widely used as well as influential tool
organizations use as assessment during the hiring process. Structured interviews tend to be better than
unstructured interviews at predicting a potential employee’s on job performance
(Maurer, 2002). Additionally information
gained from a structured interview tends to be more reliable and accurate
information that is less open to bias as well as being more legally defensible
(Maurer, 2002). Structured approaches to
hiring improves hiring decisions being based on merit win the structured
approach is developed carefully, implemented effectively, and evaluated in
order to realize the full potential.
For the
position of regional sales manager Iamoto suggest using structured interviews
which then around knowledge assessment and situational assessment. Using a series of interviews that begins with
a biographical interview will help to confirm the competency of the candid for
the position. The use of situational
descriptive interviews will evaluate the conflict-solving experience of the
candidate, their team leadership qualities, their motivation, their strength of
character, vision and culture, and evaluates how the line with the organizational
goals and long-term strategies (Aguinis, 2009).
Using situational interviewing will focus on what the potential
candidate would do in a specific hypothetical situation which is based on real
life, challenging, job-related instances that the candidate has to explain how
they would handle (Cascio & Aguinis, 2005).
In order to
hire for the sales team member positions a combination of unstructured and
structured interview should be used on all qualified candidates asking the same
questions and in evaluating the same criteria for each individual candidate
(Maurer, 2002). Using the structured
interview will provide a level of validity and reliability to the interview
process while unstructured interviews will allow for free flow of friendly
conversation which can assess non-traditional skills and abilities that are
needed for the sales team job position.
In hiring a
VP of sales and marketing the organization is going to have to look for
specific candidates to fit the job. The
first recommendation is finding the specific job description and detailing as
much as possible what is entailed with the responsibility for the VP. The ideal candid for the position would have
excellent task-oriented skills and excellent people skills. This individual needs to interact with
internal employees and the public daily tactfully as well as effectively. The candid needs to successfully delegate
tasks, effectively communicate, be motivated in order to achieve goals, and
have extensive knowledge of the product being sold as well as the current and
projected market trends. Finally the break
and it should be self-motivated, independent, a self-starter, detail
orientated, innovative, and driven.
Hiring Internally and Externally
Depending on
the needs of the company the company can choose to hire internally or
externally in order to fill positions.
Herring internal employees means the employees are promoted or moved
laterally which can be cost effective for an organization as the employee is
already familiar with been trained in the organizations jobs and policies
(Cascio & Aguinis, 2005).
Additionally, the company benefits from increased employee loyalty that
senior employees are considered for new job placements which decreases turnover
rates and increases motivation. Hiring
externally can benefit an organization by bringing in candidates with new
innovation and ideas that can lead to the betterment of the organization
(Cascio & Aguinis, 2005). This can
help to stimulate the work force and order remain creative and motivated in
their job positions. The downside of
hiring externally comes with the cost associated through the advertisement,
recruitment, interviews, hiring, and training processes. Though hiring externally can provide healthy
levels of competition between new and senior staff members, helped you read a
key negative effects of animosity which can occur in senior staff members over
a long period of time, and can bring in new experience, knowledge, and skills
that may benefit the organization in the long run.
Conclusion
For the
success of the company it is critical that they know how to hire candidates for
job openings effectively. In affective
hiring practices can result in deficits costing the company a lot of time and
money as well as reducing their performance.
Having a successful hiring plan would mean that the company has
developed criteria for affective evaluations of interviews and created
resources for accessing assessment tools that evaluate an individual
candidate’s information and expertise.
Additionally having a succession plan in place for when individuals retire
from the company or leave the company provides a systematic approach that helps
build a leadership pipeline in order to ensure continuity of leadership,
motivation, and performance of all jobs within the company (Cascio &
Aguinis, 2005).
References
Aguinis,
H., Pierce, C.A., & Culpepper, S.A. (2009). Scale Coarseness as a methodological artifact. Organizational
Research Methods, 12, 623-652, d.o.i: 10.1177/1094428108318065
Cascio,
W. F. & Aguinis, H. (2005). Applied psychology in human resource management
(6th ed.). Upper Saddle River, NJ: Prentice Hall
Maurer,
S. D. (2002). A practitioner-based analysis of interviewer job expertise
and scale format as contextual
factors in situational interviews. Personnel Psychology, 55(2), 307-327.
Pilbeam, S., & Corbridge, M. (2006).
People resourcing: Contemporary HRM is practice
(3rd ed.). Essex –
England: Printice Hall.
Schultz, D., & Schultz, S. E. (2010). Psychology and work today: An introduction to industrial and
organizational psychology (10th ed.). Upper Saddle River, NJ: Prentice
Hall.
Weichmann, D., Schmitt, N., & Harvey, V. S. (2001).
Incremental validity of situational
judgment tests. Journal of Applied Psychology, 86,
410-417
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